1. ACCEPTANCE OF TERMS

By accessing and using NovaMind AI's services, including our website, AI customer service solutions, digital transformation services, consultation services, and educational programs, you agree to be bound by these Terms and Conditions. If you do not agree to all these terms, you may not use our services.

2. SERVICES DESCRIPTION

NovaMind AI provides various AI-powered solutions and services, including but not limited to:

• AI-driven customer service solutions
• Digital transformation consulting and implementation
• AI technology consultation
• Educational programs and training
• Custom AI solution development

3. USER OBLIGATIONS

When using our services, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Use our services in compliance with applicable laws and regulations
• Not engage in any unauthorized access or use of our systems
• Not interfere with or disrupt our services

4. INTELLECTUAL PROPERTY

All content, software, and technology used in our services are protected by intellectual property rights and belong to NovaMind AI or our licensors. Users may not:

• Copy, modify, or distribute our proprietary content
• Reverse engineer our software or systems
• Remove any copyright or proprietary notices
• Use our intellectual property without express written permission

5. DATA USAGE AND PRIVACY

Your use of our services is also governed by our Privacy Policy. We collect and process data in accordance with our Privacy Policy and applicable data protection laws.

6. PAYMENT TERMS

For paid services:

• Payments are due according to agreed-upon terms
• Prices are subject to change with notice
• Refunds are handled according to our refund policy
• Users are responsible for applicable taxes

7. LIABILITY LIMITATIONS

NovaMind AI provides services "as is" and "as available." We:

• Do not guarantee uninterrupted service
• Are not liable for indirect, consequential, or incidental damages
• Limit our liability to the amount paid for services
• Make no warranties beyond those expressly stated

8. TERMINATION

We reserve the right to:

• Suspend or terminate services for violation of these terms
• Modify or discontinue services with notice
• Terminate accounts for non-payment or misuse

9. GOVERNING LAW

These terms are governed by the laws of [Your Jurisdiction]. Any disputes shall be resolved in the courts of [Your Jurisdiction].

10. CHANGES TO TERMS

We may modify these terms at any time. Continued use of our services after changes constitutes acceptance of new terms. Users will be notified of significant changes.

11. CONTACT INFORMATION

For questions about these Terms and Conditions, please contact us at:

Email: info@novamind-ai.com